Privacy Policy

Privacy Policy

Effective Date: 25 June 2025

Reins to Resilience respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What We Collect

We may collect personal information from you when you:

  • Submit an enquiry or contact form

  • Sign up for updates, events, or newsletters

  • Book a session or service with us

  • Visit our website (through cookies or analytics tools)

This may include your name, email address, phone number, and any information you choose to provide.

How We Use Your Information

We use your information to:

  • Respond to your enquiries or bookings

  • Send relevant updates (if you’ve subscribed)

  • Improve our services and website experience

  • Comply with legal or regulatory obligations

We only collect what we need and handle all personal data with care.

Third-Party Services

We may use trusted third-party platforms (such as Squarespace, email marketing tools, or analytics providers) to help deliver our services. These providers may store information overseas, but we take reasonable steps to ensure your data is handled securely and in line with Australian privacy standards.

Cookies & Website Analytics

Our site may use cookies or similar technologies to improve your browsing experience. This helps us understand how visitors engage with our website. You can manage or disable cookies in your browser settings.

Access & Corrections

You can request access to the personal information we hold about you, or ask for corrections if something is inaccurate. To do so, please contact us using the details below.

Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. However, no online platform can guarantee complete security.

Contact Us

If you have any questions or concerns about this policy, or if you’d like to make a privacy-related request, you can contact us.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with the updated date.